Flughafen Zürich AG, PO Box, CH-8058 Zurich Airport
The new business and congress center The Circle with restaurants and hotels will be within walking distance of the terminals by 2020 . These hotels include Hyatt Regency Zurich Airport, which is located in The Circle, and Hyatt Place Zurich Airport, which is located on The Circle’s north square. Both hotels and The Circle will open on September 1, 2020.
Information counters are located in the arrival halls, in the Airside Center, in car park 2 and in the check-in hall 2. FASTpoint counters, which are spread across the entire airport, offer information on airport facilities, shopping facilities, flight and train schedules, maps and one A range of other information.
The service centers in the arrival area are the addresses for hotel bookings, document and key deposit, information about parking facilities and tariffs, sale of train tickets and bus tours, as well as various other customer services.
The airport is located in the center of the Swiss motorway network with excellent connections to Zurich, Bern, Basel and St. Gallen (motorways A1, A20, A51) as well as Kloten, Bülach, Schaffhausen (motorway A51), Glattbrugg and Rümlang. From the center of Zurich you drive north on the toll road L1 (E60 / E41) and finally on the toll road A51, which leads directly to the airport.
Transfer between the terminals:
There is a large terminal with several buildings, and the Gate E area is separated from the rest of the building. The Skymetro connects all of the airport buildings. In addition, the Airside Center (main area) connects Gates B and D.
From Frankfurt: 55 minutes, from Vienna: 1 hour 20 minutes
IATA airport code: ZRH
Address: Flughafen Zürich AG, PO Box, CH-8058 Zurich Airport
Location: 13 km north of Zurich.
Number of terminals: 2nd
Phone: (043) 816 22 11.
Time zone: Central European Time: CET +2 (CET +3 from March 29th to October 25th 2020)
Public transport – street:
Taxi: The taxi stands (Tel: (0848) 85 08 52) are located directly in front of the arrival halls. A taxi from Zurich Airport to Zurich city center costs around CHF 70 (€ 56).
Bus: Various hotels around the airport and in the city of Zurich offer their own bus service. The buses await their guests on the right of way between arrival 1 and 2.
The bus station is located directly behind car parks 2 and 3 and has direct access to check-in and the Airport Center. Eleven bus routes (Internet: www.vbg.ch) run between the airport and towns and villages in the area. Lines 1, 2, 759 and 768 go via the “Balsberg” stop, from where you have a connection to the regional train S7. Line 781 runs via Glattbrugg, where you have access to the regional train line S5. An excellent night bus network connects the airport with destinations all over Switzerland.
Special buses connect the airport with ski areas in Central Switzerland in the winter months. The flight bus connects the airport with Grindelwald / Interlaken. Detailed information can be found on the airport website.
Public transport – train:
The SBB airport train station (Internet: www.sbb.ch) is located below the airport center in the check-in area 3. There are regular train connections to Zurich main station every 10 minutes (travel time: 10 minutes) and to numerous other destinations throughout Switzerland (every 30 minutes to Bern, Basel, Chur, Geneva, Lausanne, Lucerne, Constance, St. Gallen and Zug and every hour to Davos, Locarno, Lugano, St. Moritz and Zermatt). Porters are available to assist travelers with baggage transportation from the airport to the airport train station for a fee. Service times: 6 a.m. to 10 p.m. Ticket machines are located in the arrival halls and customs clearance halls 1 and 2.
At a total of 56 train stations in Switzerland, a fee-based “check-in at the station” is offered for scheduled and some charter flights from Zurich Airport. Travelers can check in their luggage at the train station 24 hours before departure, and the luggage is transported directly to the plane. Further information can be found on the SBB website (Internet: www.sbb.ch/check-in).
The regional S-Bahn (S2, S16) of the Zurich Transport Association – ZVV (Tel: (0848) 98 89 88 (timetable information) ; Internet: www.zvv.ch) runs from the basement of the airport building to the city center every 10-15 minutes ( Travel time: 10 minutes).
The Glattalbahn (line 10) commutes between Zurich Airport and Zurich main station via Glattpark, Oerlikon and Irchel. Stopovers include Irchel, Milchbuck and Glattpark (Internet: www.vbg.ch).
Facilities in the terminal
Banks / money exchange offices are located in the arrival and departure halls. In addition, several banks offer currency exchange services and VAT refunds.
Means of communication:
There is a post office in the airport center. Nine FAST Point counters, which are spread across the entire airport, offer telephone, fax and photocopying machines. Some of these services are payable with credit cards. Internet access is available either with your own device via Wi-Fi hotspot or at one of the Internet stations at various locations in the airport. Free use is limited to two hours.
Restaurants, cafes, snack bars and snack bars are available in front of and behind the security controls. In the Airport Center, Foodland primarily offers travelers fresh and freshly prepared dishes. The Swiss specialty restaurant Chalet Suisse on the upper level in the Airside Center serves Swiss dishes from 5:30 a.m. to 10:00 p.m., from well-known classics to new, contemporary creations. In the NZZ Café in the transit area, guests can use their smartphone or the iPads provided to order them to access the news repertoire of the Neue Zürcher Zeitung (NZZ).
There are numerous shops, including duty free shops. The Airport Center has over 70 shops, restaurants, cafes and bars. The shop opening times are Mon-Sun from 6 a.m. to 11 p.m. 365 days a year. There are more than 60 other shops and numerous restaurants and cafés behind the passport control. Duty-free stores are available for arriving passengers in the arrivals and baggage claim halls.
A “Fast bag drop” counter allows Swiss customers with a boarding pass and finished luggage labels to check-in within seconds. A lost and found office is available in Terminal 1 in the Arrivals Hall (tel: +41 (900) 57 10 15). Luggage storage and lockers (Tel: (043) 816 35 00) is located in car park 2 right next to the service center, which is located at the entrance to car park 2. Luggage storage is served personally between 6 a.m. and 10.30 p.m., the lockers can be used around the clock for short-term storage for up to 72 hours. A porter service can be booked on Tel: 43 816 67 07 or on the airport website. Luggage wrapping is available in check-in area 2.
The airport has a medical and a dental center in office complex A as well as pharmacies. Numerous travel agencies, textile cleaning, designated smoking areas, animal care with veterinary services are available, as well as a rehabilitation and fitness area. Showers are located in the Airport Center, Gate D and in the Swiss lounges. Baby changing rooms, children’s lounges and play areas are located in the airside center, in gate E and in departure areas A and E. Pushchair rental offices can be found at check-in 1 and 2 at the Careport counter.
Additional shower facilities are available at the Airport Hotel Radisson Blu and the Transit Hotel. Numerous lounges, such as the paid Panorama Lounge in Dock E (Internet: www.executivelounges.com) with a view of the airfield and terrace (business and first-class passengers free, 5.45-22.00 a.m.) are in the areas of the airside Centers and in the Arrivals Area 2.
Conference and meeting rooms:
Zurich Airport currently has no conference rooms.
Faxing and copying are possible in the Service Center in car park 2.
The Priora Business Center (Balz-Zimmermann-Strasse 7, 8302 Kloten) is just 5 minutes from the airport by public transport. It has 24 meeting rooms.
A total of nine Swiss lounges are available at Zurich Airport . Lounge Center A has a business and a senator lounge. The Swiss Arrival Lounge in the public area on arrival 2 offers a large relaxation zone with 20 showers, an ironing service, a bistro area, a bar and three separate hotel-style rooms. Ten computer stations and a conference room for ten people are available for working. Free WiFi is available throughout the lounge. The lounge is available to Swiss status customers, Swiss Business and First Class passengers and Star Gold Members.
In the modern and centrally located VIP Lounge , guests can enjoy comfortable seating, relaxation areas, showers, work opportunities, a gastronomic offer and a smoking lounge. a visit to the lounge is part of the service offered by VIP Services at Zurich Airport.
The conference center of the Radisson Blu Hotel Zurich Airport offers 46 conference rooms, four foyers, three lounges, a video conference room, guest offices, executive day rooms and two business centers.
There are counters for special emergency services in the departure halls.
If special auxiliary services or means are required, this should be announced to the responsible airline at least 48 hours before departure.
The airport offers individual support for travelers who are only partially mobile due to a disability or due to their age through the company Goldwings AG . Among other things you can book an escort service.
The airport has wheelchair-accessible toilets and telephone booths, wheelchair ramps and elevators. Disabled parking spaces are available in car parks 1, 2 and 3. A service desk for disabled travelers is located in the departure lounge. (Tel: (043) 812 63 64).
Arrival by train
Over 270 train connections from almost all parts of Switzerland and nearby countries are available for travel by S-Bahn or train. Zurich Airport train station and the connection to the airport are equipped and covered for the disabled. Lifts bring travelers directly to the platforms and are tactile marked. If help is needed when boarding and disembarking from the train, this should be announced in good time to the rail call center handicap. In addition, information for the visually impaired is available in Braille, large print and on tapes. These are available from the Swiss Blind Organizations and provide information, for example, about the Zurich Transport Association. Pre-registration: at least 1 hour. (Tel: (0800) 00 71 02 / from abroad: Tel: +41 (0512) 25 71 50).
Arriving by car
Ancestors: Drivers can drive up in front of departure areas Check-in 1 and 2 and arrival areas 1 and 2. In the departure areas, specially marked short-term parking spaces are available free of charge, in the arrival areas the spaces are allocated by the traffic management. The curbs are flattened at important transition points and the doors in the terminal area are sufficiently wide for wheelchair users.
Parking: In parking garages 1, 2 and 3 there are specially marked parking spaces for the disabled on the entrance floor. You just follow the signs. The parking spaces are in the immediate vicinity of the lifts. The tariffs correspond to the normal public car park tariffs. Service around the clock. No advance registration required. (Tel: +41 (43) 816 37 10).
Arrival by bus
The new bus station for the regional buses is located above Check-in 3 and is directly connected to the airport. The places of entry are marked tactile at the height of the driver. Part of the bus fleet has low-floor entrances. Most of these buses are equipped with a ramp. However, it is not yet possible to set up and guarantee fixed routes and timetables. If you still want to plan a trip by bus, you can find out if and when a low-floor bus is traveling on the route you want on the following telephone numbers on the day of travel. (Tel: (0848) 98 89 88). Further information can be found on the website http://www.zvv.ch/handicap.asp.
Arrival by taxi
The taxis are in front of the departure or arrival area. A taxi suitable for the disabled with space for wheelchairs can be reserved on advance notification. Provider: Zurich disabled taxi (BTZ) or transport service for the disabled (Tixi). Advance registration desirable. Order Tel: (0848) 00 20 60 or BTZ-Tel: (044) 404 13 80.
The airport has a total of approximately 17,000 parking spaces.
Car parks 1, 2 and 3 are directly connected to the gates. This means that the airport facilities can be reached dry and within a few minutes’ walk. Parking garage 1 is currently being renovated. There will always be three floors blocked. The renovation is expected to continue until early 2020.
The newly renovated and expanded car park 6 with 7485 parking spaces is designed for a parking period of 3 days or more and you can reach the terminal in 5 minutes via a covered walkway connection.
The parking garages are open 24 hours. Luggage trolleys are available in all parking garages. The parking fee must be paid at a cash register before picking up the car.
If you want to park your vehicle cheaply over a longer period of time, for example during the holidays, long-term parking P60 is ideal. The 500 open parking spaces can be reached quickly and easily. Online bookings are required at parking.zurich-airport.com. The car park is about a 10-minute walk from the airport facilities. It takes just 100 steps to get to the «Werft» stop on bus lines 732, 759 and 768. The buses take travelers directly to the airport bus station every 15 minutes via check-in 3. Free motorcycle parking spaces are also available.
The car rental companies
Alamo, Avis, Budget, Dollar, Enterprise, Europcar, Hertz, National and Sixt are represented in the airport alongside some local providers and are located on the 1st floor of the airport center.