Munich Airport, PO Box 23 17 55, D-85326 Munich
The central information desk (Tel: (089) 975 00 (available around the clock)) with multilingual staff is located between the two terminals in the Munich Airport Center (MAC) on level 03. The central information desk is helpful, among other things, for hotel reservations and offers Tourist information. If required, additional information desks in the departure and arrival areas on level 04 are manned. There is also a tourist information desk on Level 4 in Terminal 1.
In both terminals, InfoGates are available daily in the public as well as in the non-public area from 6 a.m. to 10.30 p.m. At the InfoGate Counter, the visitor is connected to an information service employee at the push of a button. In the course of a video conference, both conversation partners see themselves in life size and in real time on the screens.
At the InfoGate steles, the user can call up the entire range of information about the catering, service and shopping offers at the airport using the touchscreen. Among other things, the guest is shown the fastest route to a specific departure gate, shop or restaurant on a computer-animated airport map. The system calculates the length of the route and the estimated walking time to the desired destination (gate, shop, etc.).
The airport is located in the immediate vicinity of the 92 motorway between Munich and Deggendorf and has four motorway exits with a direct connection to the motorway network.
Coming from the south, west or east, you can reach the A92 via the Munich ring road (A99). An alternative route is the federal road 388 from Munich to Erding. Shortly before Erding you turn north to the airport. At the airport, follow the signs to Terminal 1 or Terminal 2.
Transfer between the terminals:
The Munich Airport Center (MAC) connects Terminal 1 to Terminal 2. The satellite building is connected to Terminal 2 by an underground shuttle train (journey time: approx. 1 minute).
From Frankfurt: 55 min .; from Vienna: 1 hour; from Zurich: 1 hour
IATA airport code: MUC
Address: Munich Airport, PO Box 23 17 55, D-85326 Munich
Location: 28 km northeast of Munich.
Number of terminals: 2 terminals and a satellite building
Phone: (089) 975 00.
Central European Time: CET +2 (CET +3 from March 29th to October 25th 2020)
Public transport – street:
Bus: The Lufthansa Airport Bus (Tel: (089) 32 30 40. Internet: www.airportbus-muenchen.de) runs daily from 05.15-22.39 from Terminal 27 Terminal 1 (Modula), MAC and Terminal 1 (Module D) every 15 minutes between the airport and Munich Central Station / Arnulfstrasse (journey time: 45 minutes) or Munich North / Schwabing (journey time: 30 minutes; connection to the U6).
The bus line 635 (MVV) connects the arrival area of Terminal 2 with the Freising S-Bahn station every 20 minutes. The bus line 635 (MVV) stops include Terminal 1, the visitor car park and the holiday car park P41. Another bus route is No. 512 (MVV) (Schwaig and Erding).
The Airport Line (Tel .: (0871) 14 36 27 06; Internet: www.stadtwerke-landshut.de) runs every 60 minutes between Landshut Central Station and the Munich Airport Center (formerly the central area) in the basement of the airport (Travel time: approx. 35 minutes).
During important trade fairs and exhibitions, a special bus runs from 8:00 am to 6:00 pm every 30 minutes from the airport to the Munich exhibition center (travel time: 45 minutes); in the opposite direction between 9.30 a.m. and 7 p.m. Shuttle buses also run to the Munich exhibition center.
Intercity buses: Flixbus connects Munich Airport with Berlin , Friedrichshafen, Garmisch-Patenkirchen, Innsbruck, Konstanz, Meersburg, Salzburg and Meran. And Postbus connects the airport with Salzburg via Raubling and Rosenheim and Innsbruck via Wörgl.
Taxi: Taxis run from the airport to Munich city center (journey time: 35-45 minutes).
Public transport – train:
Nationwide Üfex trains connect the airport train station Munich airport terminal with Landshut and Regensburg.
The S-Bahn trains S1 and S8 run every 10 minutes between the airport stop and numerous stops and train stations in Munich city center. The S1 runs from Munich Airport via Neufahrn, Moosach, Laim, Hauptbahnhof (travel time: 45 minutes), Marienplatz to Ostbahnhof (travel time: 53 minutes). The S8 runs from Munich Airport via Ismaning, Ostbahnhof (travel time: 30 minutes), Isartor, Marienplatz, Karlsplatz / Stachus, Hauptbahnhof (travel time: 41 minutes), Laim to Pasing.
There are connections to domestic and international destinations from the main train station and the east train station. Further information is available at MVV (Tel: +49 (089) 4142 43 44; Internet: www.mvv-muenchen.de) and Deutsche Bahn (DB) (Tel: +49 (01806) 99 66 33; Internet: www.bahn. de).
Facilities in the terminal
Banks, exchange offices and ATMs are available in both terminals. There are offices for VAT refunds in both terminals.
Means of communication:
There is a post office in the Munich Airport Center. Copying and faxing options are available in the Service Center in both terminals. There is an Internet point in both terminals, where ten computers are available 24 hours a day, in addition to paid Internet access and MS Office, as well as TV programs. In both terminals and in the satellite building, owners of mobile devices such as laptops, tablet PCs or smartphones also have free Wi-Fi service available around the clock.
There are numerous bars and restaurants in both terminals as well as in the satellite building. The restaurant-café Leysieffer in the central area on level 03 is open 24 hours. Bistros and fast food restaurants offer long opening hours. A copy of the Munich Viktualienmarkt is located around the apron tower in the satellite building.
A large selection of shops, including clothing and gift shops as well as duty-free shops (only in the departure area) are available in both terminals and in the satellite building.
There is a service center in each terminal, which offers luggage storage, among other things. There is a lost property office (Tel: (089) 9752 14 70) at the airport in the service center in Munich Airport Center, Terminal 1, Level 03. Luggage trolleys are available and luggage racks (Tel: (089) 9759 97 95) are in their green uniforms recognizable.
The airport’s service center in the central area offers a range of services, including copy and fax facilities, a baby changing room, a cloakroom and cleaning service and a chapel. A hairdressing salon is available per terminal.
A medical center is located on level 6 of the Munich Airport Center (MAC), there is also a pharmacy and a dentist. Airport Clinic M is located in Terminal 1 in module E on level 03. There are pharmacies in the terminals at several locations.
Families / children: The MAC-Süd has a children’s area above the Mc-Donald-Retsaurant with childcare and a parents’ lounge. Lufthansa offers a family check-in in Terminal 2 and special seat requests are taken into account. In the satellite building there is a care center for children traveling alone as well as play areas for children and changing tables.
There are several executive lounges in both terminals. The VIP Wing luxury lounge (tel: (089) 97 52 13 33) in Terminal 1 offers special comfort and is available to all travelers for a fee. Here you will find individually furnished suites (with private bathroom, conference room for up to ten people), a bistro with bar, conference and work rooms, wireless Internet access, relaxation areas, showers, a prayer room and a smoking area. The satellite building has five lounges.
There are six modern shower stalls in the immediate vicinity of the arrival area of Terminal 2, which can be used for a fee. Keys are available from the Service Center (public area, level 03, north). Showers are also available in the satellite building.
In Terminal 2 in the area of Gates H31 to H34 there is a recreation area with free seating and lying possibilities. There are also 25 work tables and four chargeable sleeping cabins.
At the airport, travelers can use three comfortable JTI smoking lounges and ten smoking cabins with modern ventilation.
A publicly accessible swimming pool and sauna are located in the fitness area at the Hilton Munich Airport hotel at the airport.
A Meet and Assist Service (Tel: (089) 97 52 13 66) offers help and accompaniment for travelers at the airport. Employees with knowledge of different languages look after passengers personally and guide them to their destination.
There are several travel agencies at the airport.
There is a mini golf course in the visitor park.
The airline Lufthansa (LH) made the switches 425 – 426 particularly family-friendly. The children are greeted personally by the mascots Lu and Cosmo, parents receive the brochure “The Family Guide” with tips on the location of children’s playgrounds, changing tables, children’s restaurants, pharmacies or the nearest viewing terrace. The offer is aimed at travelers with children up to 12 years of age.
The airport also has a visitor terrace.
A shoe cleaning service is located in the departure area of Terminal 2 on level 04.
Conference and meeting rooms:
The Municon conference center (Tel: (089) 97 59 32 00. www.munich-airport.de/de/micro/municon/index.jsp) is located on the upper levels in the north wing of the Munich Airport Center (MAC) , the central one Link between Terminal 1 and the new Terminal 2. The opening times are from Monday to Friday from 8 a.m. to 8 p.m. The conference center has 30 conference rooms with a capacity of 4 to 120 people. The Municon also offers Internet access, special audio and video systems, microphone system, rear projections, overhead projectors, magnetic and multimedia walls, video projectors, whiteboards, flipcharts, VIP service, security staff, rest and relaxation options and a non-public restaurant, Bella Vista ,which is mainly used by conference guests for lunch.
The Audi Forum Airport Munich (Tel .: (089) 970 083 00) also offers rooms for meetings, meetings and conferences in the Munich Airport Center (MAC).
The AirportAcadamy ( www.munich-airport.de/de/micro/bildung/index.jsp) offers conference rooms.
In the paid VIP lounge ” Airport Lounge World ” in Terminal 1 departure area B you will find modern rest and work areas, wireless Internet access and showers.
Novotel Munich Airport (Tel: (089) 970 51 30. www.novotel.com) offers eight conference rooms and state-of-the-art technical equipment including wireless Internet access. Modern conference facilities are also available at the
Hilton Munich Airport on the airport grounds (Tel: (089) 97 8 20. www3.hilton.com).
There are five lounges in the satellite building. The rooftop lounge is a first class lounge.
Terminal 2 contains the Lufthansa Senator Lounge for First Class guests as well as for Etihad Guest and EAP Platinum Card holders as well as the Lufthansa Business Lounge for Business Class guests and for Etihad Guest and EAP Gold Card holders.
Barrier-free paths and lifts lead to the departure areas in Terminal 1 and 2. They enable people with disabilities to change levels independently. All special facilities in the passenger building are marked with the international symbol for the disabled. In addition, there are information counters in all departure areas where the airport staff can help.
Disabled travelers are asked to inform their airline in advance of their specific needs. Airport wheelchairs are available free of charge at all information desks in the departure areas, at the main information in the central area and in the special care lounges in Terminal 2. If necessary, a wheelchair service can be requested from the respective airline. This service transports travelers from the departure area to the airplane or from the airplane to the arrival area or from airplane to airplane (transfer passengers).
The sanitary facilities in the lounges, departure and arrival areas as well as in the catering facilities are wheelchair and handicapped accessible. In terminals 1 and 2 there are wheelchair-accessible sanitary facilities in the public area on level 03. In the non-public departure and arrival areas there are toilets for the disabled on levels 04 and 05.
TDD text telephones for the hearing impaired are located in both terminals at the main information in the central area , Level 03, and at the Medical Center, Arrival E, Level 03.
At the main information in the central area, level 03 of the terminals, there is an airport overview board in Braille. This gives visually impaired and blind travelers a first overview of the topography at Munich Airport. All lifts have controls for the disabled and information in Braille.
When planning Terminal 2, care was taken to ensure that all important facilities such as elevators are equipped with tactile systems.
There is a sufficient number of designated disabled parking spaces in all car parks and parking lots. Disabled parking spaces are available on level 03 in the underground garages and car parks opposite the terminal building.
The Hilton Munich Airport hotel between the terminals is barrier-free.
Guide dogs and assistance dogs are allowed at Munich Airport.
There is a care center for travelers with reduced mobility in the satellite building.
The underground car parks or car parks P1-P8 are the densest at Terminal 1. The P20 car park with 6,400 spaces is located at Terminal 2. Parking for long-term parking is available in the multi-storey car parks P5, P7 and P8 at Terminal 1 and conveniently located for Terminal 2 in the parking garage P26 of the airport hotel. All parking spaces have disabled and women parking spaces with direct access to the airport building.
The long-term car park P41 on the Nordallee offers affordable weekly tariffs for holidaymakers and has ample family car parks, which make it easy to open the vehicle doors and facilitate access to the child seats. The family parking spaces are located in the immediate vicinity of the shuttle bus stop. A free shuttle bus runs every 20 minutes between the permanent car park and the airport.
The P81 vacationer car park is located on Südallee near the freight terminal. On presentation of the parking ticket, you can take the S-Bahn (“Visitor Park” station) to the airport building free of charge.
Outdoor parking spaces are available for long-term parking on P80. The transfer to the airport takes place via the S-Bahn. P51 at the visitor park also offers outdoor parking spaces. Passengers can get to the terminal by bus or S-Bahn.
Parking spaces can be booked online at parken.munich-airport.de/de/default.aspx .
Discounted parking tickets can be booked in advance at www.munich-airport.de/parken and can be paid for in cash, by credit card or with a German EC card. The entrance pillars and ticket machines in all parking garages are equipped with barcode readers, the barcode on the booking confirmation is scanned at the barrier at the entrance pillar and the corresponding discount is deducted when paying. Tickets and flyers for events at the airport are also provided with a barcode, allowing visitors to park for five hours free of charge in car park P20 when attending such events.
The car rental companies
Avis (Tel: (089) 97 59 76 00), Budget (Tel: (089) 97 59 76 00), Enterprise (Tel: (089) 978 8 04 10),
Europcar (089) 973 50 20),
Hertz (Tel: (089) 978 86 12),
Sixt (Internet: www.sixt.de),
Terstappen Car Rental (Tel: (089) 203 52 30 50) and
Thrifty (Tel: (089) 978 86 12)
are represented at the airport in the rental car center in the Munich Airport Center. The car papers and keys are available from the rental car center.
The rental car return takes place opposite the underground car park P26 and north of P9.